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Privacy Policy

A LEGAL DISCLAIMER

The information provided by EDM Group ("we", "us", or "our") on this website is for general informational purposes only. While we strive to ensure that all content is accurate, complete, and up to date, we make no representations or warranties of any kind, express or implied, regarding the accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

Under no circumstances will EDM Group be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.

Through this website, you may be able to link to other websites which are not under the control of EDM Group. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

All content on this site, including text, graphics, logos, and images, is the property of EDM Group or its content suppliers and is protected by copyright and other intellectual property laws. Unauthorised use of any part of the site may give rise to a claim for damages and/or be a criminal offence.

We reserve the right to make changes to this disclaimer at any time. You are advised to review it periodically for any updates.

This website is controlled and operated by EDM Group from Scotland, United Kingdom. Your use of this website and any dispute arising out of such use is subject to the laws of Scotland and the jurisdiction of the Scottish courts.

PRIVACY POLICY - THE BASICS

1. Introduction

EDM Group ("we", "us", or "our") is committed to protecting your personal data and respecting your privacy in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website.

2. Information We Collect

We may collect and process the following personal data:

  • Identity Data: Name, company name, job title.

  • Contact Data: Email address, phone number, postal address.

  • Technical Data: IP address, browser type, operating system, referring URLs.

  • Usage Data: Information about how you use our website.

  • Marketing & Communication Data: Preferences in receiving communications from us.

3. How We Collect Your Data

We collect data via:

  • Direct interactions (e.g. when you contact us via form, email, or phone)

  • Automated technologies (e.g. cookies, analytics tools)

  • Third parties (e.g. service providers, analytics platforms)

4. How We Use Your Data

We use your data for:

  • Providing and managing our services

  • Responding to enquiries

  • Sending marketing communications (with your consent)

  • Improving our website and user experience

  • Complying with legal obligations

5. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Your consent

  • Performance of a contract

  • Compliance with a legal obligation

  • Our legitimate interests (e.g. to improve our services or protect our business)

6. Sharing Your Data

We do not sell your data. We may share it with:

  • Trusted third-party service providers (e.g. IT, email marketing, analytics)

  • Legal or regulatory authorities when required

  • Our professional advisers (e.g. accountants, legal counsel)

All third parties are required to respect the security of your personal data and treat it in accordance with the law.

7. International Transfers

If your data is transferred outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

8. Data Security

We implement appropriate security measures to protect your data from loss, misuse, and unauthorised access.

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including legal and regulatory requirements.

10. Your Data Protection Rights

Under data protection laws, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

11. Cookies

Our website uses cookies to enhance your browsing experience.

12. Contact Us

If you have any questions about this Privacy Policy or your data, contact:

EDM Group
Email: Info@edm-group.co.uk
Phone: 07962876988

Cookies Policy

This Cookie Policy explains how EDM Group ("we", "us", or "our") uses cookies and similar technologies on our website.

By continuing to use our website, you agree to the use of cookies as outlined in this policy.

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They help the website remember your actions and preferences over a period of time and can enhance your user experience.

2. Types of Cookies We Use

We use the following types of cookies:

  • Strictly Necessary Cookies – Essential for the website to function properly (e.g., page navigation, secure areas).

  • Performance Cookies – Collect information about how visitors use our website (e.g., Google Analytics).

  • Functionality Cookies – Allow the site to remember choices you make (e.g., language or region).

  • Targeting or Advertising Cookies – Used to deliver ads more relevant to you and your interests (if applicable).

You will be informed about and asked to consent to non-essential cookies when you first visit our website.

3. Third-Party Cookies

We may use third-party services, such as Google Analytics, which may set their own cookies to collect information and report website usage statistics. These third-party cookies are governed by the privacy policies of the respective providers.

4. How to Manage Cookies

You can control and/or delete cookies as you wish. You can:

  • Adjust your browser settings to block cookies or alert you when cookies are being sent.

  • Delete cookies already stored on your device.

  • Opt out of third-party cookies (e.g., Google Analytics via Google’s opt-out tool).

Please note that disabling cookies may affect the functionality of this and other websites you visit.

5. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology or legal requirements. Please check this page regularly to ensure you are aware of any updates.

ACCESSIBILTY STATEMENT

At EDM Group, we are committed to ensuring digital accessibility for all users, including people with disabilities. We strive to make our website as accessible and usable as possible by people of all abilities and disabilities.

1. Our Commitment

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, cognitive, and motor impairments.

2. What We Are Doing

To improve accessibility, we:

  • Design our website with accessibility in mind from the start

  • Use accessible fonts and colour contrast

  • Ensure our website is navigable using a keyboard

  • Add alternative text to all relevant images

  • Structure content using proper heading levels and HTML markup

  • Regularly test for accessibility issues

3. Limitations and Alternatives

While we are committed to achieving full accessibility, we acknowledge that some parts of our website may not yet be fully accessible. For example:

  • Some PDF documents may not be fully accessible to screen reader software

  • Video content may lack captions or audio descriptions

  • Certain third-party tools or plugins may not fully meet WCAG standards

If you have trouble accessing any part of our site, we’ll do our best to provide an alternative format or support.

4. Feedback and Contact Information

If you experience difficulty using our website or have suggestions for improvement, please contact us.

We aim to respond to feedback within 5 business days.

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